Free Website Design – Canada – Its Simple.

Privacy Policy

Last Updated November 29, 2009
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At “Free Website Design”, we take your privacy very seriously. Our primary goal in collecting information from you is to provide you with a smooth and customized experience while you use our services. Except as otherwise contemplated in this Privacy Policy, we do not disclose any personally identifiable information about you to any third party without your permission, unless we believe in good faith that we are required to do so by law. We do share aggregated information about our members with third parties, such as advertisers or partners, for marketing and promotional purposes. This document will answer the following privacy concerns:
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What information does “Free Website Design” gather and track?
In general, we collect information about you in the following ways:
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Usage Tracking/Hardware/Software/Cookies
While you are on any of our web sites, we automatically track information related to your use of the “Free Website Design” Services. This information may include (among other things) files viewed by the user, type of site(s) built, domain name and a user’s path through our web sites. This information can include information such as: your browser type, type of operating system, type of Java virtual machine, Internet connection speed, access times and identification of any software program which has previously caused technical problems with the “Free Website Design” product(s). “Free Website Design” does not link the information that it collects in cookies to any personally identifiable information that you may submit, while on our site. This information will be matched with your personal information. In addition, when you connect to any of our web sites, we will detect your IP address and store a cookie on your computer.
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Technical Support/Information
When, as a “Free Website Design” Member, you request technical support or information for “Free Website Design” Services, we ask you for your personal information and other information necessary to answer your question or resolve your problem.
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Promotions or Contests
When you enter a contest or promotion sponsored by “Free Website Design” and/or our partners, we ask for your contact information so that our partners or we can administer the contest or promotion, and notify winners.
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Surveys/Questionnaires
We occasionally ask “Free Website Design” Members or visitors to fill out optional surveys and/or questionnaires. These surveys/questionnaires may ask for demographic information and other information about computer use.
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Other Information You Give Us
When you visit the “Free Website Design” web site, we may collect any information that you enter on any of our web sites or give us in any other way in order to contact you about “Free Website Design” Services. Additionally, if you want to learn more about our products or services, we may request that you fill out a form in which we ask for information such as your first/last name, mailing address, email address, as well as your phone number. We only use this information to contact you in order to provide you with information about “Free Website Design” products and services, answer any questions that you may have, and/or help you sign up for the “Free Website Design” Service of your choice.
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How does “Free Website Design” use my information?
”Free Website Design” uses your information on an aggregated basis to do such things as operate our web sites and enhance our web sites. We statistically analyze site usage, including the behaviour of our Members, to improve the content, layout, and services of the “Free Website Design” web sites, as well as to enhance our marketing and promotional efforts.
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We use the information we collect to better understand your needs. Additionally for the “Free Website Design” subscription Services we use the information we collect to process payments, confirm renewal charges or payments to your account, administer your account and the like.
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Finally, we may use the information we collect to occasionally notify you about important functionality changes to the web site, new “Free Website Design” Services, and special offers (including promotion of our product or third party products) we think you’ll find valuable. Except for communications sent to you regarding material company announcements or policy changes, if you would rather not receive this information you can indicate your preference. You may choose not to receive messages from us by following the opt-out instructions.
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The following describes some of the ways your information may be used:

Your contact information from the sign-up form is used to send you information about our company and products. We also use this information to contact you when necessary. Except as otherwise contemplated in this Privacy Policy, you may choose not to receive messages from us by following the opt-out instructions.
Your unique IP address is used when we need to diagnose technical problems with our site. We use cookies to correctly deliver account information to you..
Any information collected regarding your hardware or software is used for the operation of the Services, to maintain the quality of the services, to improve our products or services or to provide general statistics regarding use of the “Free Website Design” Services.
Any information you provide to us through a form, email, or telephone requesting customer support, or information, is used for that specific situation only or to administer our service to you.
We also partner with other companies that can help us provide enhanced services to our members. Any information you provide through a registration form for any Service, is used to administer the Service(s).
Any information you submit in a survey or questionnaire is used to help us better understand and serve our Members. This research is compiled and analyzed on an aggregated basis; we may share this aggregated data with advertisers or business partners.
The contents of email correspondence to us may be used for promotional purposes, such as customer testimonials.
Any information that you enter on any of our web sites and/or any contact information that you provide to “Free Website Design” may be used to send you email messages and direct mailings which supply detailed information about “Free Website Design” and/or the applicable “Free Website Design” Service. We may also use your telephone number to call you in order to discuss the “Free Website Design” Services and assist you in signing up if you choose to become a Member.

Does “Free Website Design” share member account information?
As a general rule, except as otherwise contemplated in this Privacy Policy, “Free Website Design” will not disclose any of your personal information without your permission, except under special circumstances, such as when we believe in good faith that the law requires it. Any information provided by you for the purpose of registering a domain name will become part of the public WHOIS database and you will not be able to opt-out of this directory.
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Business Partners: In addition to disclosing personal information to agents who provide services to you on “Free Website Design”’s behalf, “Free Website Design” may disclose your personal information to business partners, but this is specifically described to you prior to data collection or prior to transferring the data. Our business partners have separate privacy and data collection practices. “Free Website Design” has no responsibility or liability for these independent policies. For more information regarding the partner or service and their privacy policies, return to that partner’s home page and click on their Privacy Policy link.
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Agent: We employ other companies and individuals who are subject to confidentiality obligations, to perform functions on our behalf. Examples include, but are not limited to, web site design services, sending postal mail and email, registering a respective domain name, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing customer service, and collecting and processing payments for the “Free Website Design” subscription service. They have access to personal information needed to perform their functions, but may not use it for other purposes.
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Legally Compelled Disclosure and Other:”Free Website Design” may disclose or access account information when we believe in good faith that the law requires it or for the protection of our legal rights. “Free Website Design” may also disclose information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating the Terms Of Service. We can disclose any personal information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate, in connection with a violation of the Terms Of Service, an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose us to legal liability.
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How private is my account information?
”Free Website Design” makes every effort to ensure the confidentiality of all information you provide about yourself. As a general rule, except as otherwise contemplated in the Privacy Policy, “Free Website Design” will not disclose any of your personal information without your permission, except under special circumstances, such as when we believe in good faith that the law requires it. If personally identifiable data about you will be shared, we will tell you, whenever possible, before we collect or transfer the data.
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Our Member Support staff also has access to your account information, which is viewed for reasons such as when technical support is requested or maintenance is required. In addition, any partner you request to provide services to your account may have access to your account information.
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How secure is my account information?
”Free Website Design” uses industry standard efforts to safeguard the confidentiality of your personally identifiable information, such as firewalls and Secure Socket Layers. We make every effort to protect the loss, misuse, and alteration of the information under our control. In addition, we always use a secure connection when collecting personal financial information from you. However, no data transmission over the Internet can be guaranteed to be 100% secure.
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Your “Free Website Design” account is password-protected so in addition to those partners or agents who may provide you services, only you and those you designate can access it and view the member information relevant to your account. Ultimately, you are responsible for maintaining the secrecy of your passwords and any account information. Remember to log out of your “Free Website Design” account and close your browser window when you are done. This ensures that others cannot access your personal information if your computer is accessible to others.
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How do I opt out of receiving messages from “Free Website Design”?
Except as otherwise contemplated in this Privacy Policy, as a paying “Free Website Design” Member, if you do not want to receive messages from “Free Website Design” about new features or products, tips on product use, and promotions, you can indicate your preference by clicking the respective box of your choice. You can opt-out of receiving such information by logging into your account and visiting the “Update Profile” section within the “Manage Account” page. If you would ever like to start receiving messages, you can always update your profile accordingly.
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Since it is necessary for us to contact you regarding certain matters, you may not opt-out of receiving messages relating to material company announcements or policy changes, or administrative matters relating to your account, like billing, collections, customer support or the like.
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If you have been contacted by “Free Website Design” as a result of information you entered on any of our web sites or if you provided your personal information to “Free Website Design” for the purposes of receiving more information about a “Free Website Design” Service before choosing to sign up as a Member, and you no longer want to be contacted by “Free Website Design”, you can click on the “unsubscribe” link at the bottom of any email you receive and “Free Website Design” will remove you from the list of those who will be contacted with more information about the “Free Website Design” service.
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What are cookies and how does “Free Website Design” use them?
Cookies are small pieces of information stored on your hard drive, not on our site. The use of cookies is an industry standard, generally used by most major Web sites to improve their services. “Free Website Design” uses cookies because they allow us to store your password without your having to constantly re-enter it. Cookies can also help us track your behaviour on our site so that we can tailor our marketing message to better match your needs and interests. Finally, by tracking behaviour on our site, cookies allow us to better understand how members use our site, which in turn helps us focus our resources on features that are most popular with our members. You are always free to decline our cookies if your browser permits, but some parts of our site may not work properly if you do so.
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How does “Free Website Design” notify members of changes to the Privacy Policy?
This policy is periodically reviewed by “Free Website Design” and may be subject to change. Therefore, please check this Privacy Policy periodically and you may refer to the date posted at the top of this page to determine when this policy was last updated. Use of the “Free Website Design” websites or Service(s) constitutes consent to any policies then in effect.
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If we are going to use your personally identifiable information in a manner different from that as provided in our Privacy Policy at the time of collection we will notify you via email. You will have a choice as to whether or not we use your information in this different manner. In addition, if we make any material changes in our privacy practices that do not affect Member information already stored in our database, we will post a prominent notice on our web site(s) notifying Members of the change. In some cases where we post the notice we will also email Members who have opted to receive communications from us, notifying them of the changes in our privacy practices.
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If you have questions or concerns regarding this statement, you should first contact our privacy team at info@freewebsitedesign.ca.